PICK UP POLICY 

You can choose to pick up your order in one of our stores. 

For pastries, viennoiseries, cakes, and special orders, allow one (1) business day for preparation. 

HOLIDAY PICK UP 

Pick up during any federal holiday are based on our business hours. If you have any questions about holiday deliveries, please contact client services at (YC to provide Phone Number) XXX-XXX-XXX. 

CUSTOMIZED ORDERS 

The only boxes available for customization are the “Gift Boxes.” The customized box will be charged by weight. Please allow two to three (2-3) days for us to complete your order. To place your order, you may email us at downtownstoremiami@yanncouvreur.com . 

ORDERS AS GIFTS 

We want to create a special tasting experience for each Yann Couvreur gift sent. To preserve the gift component, we do not include receipts in our packages. Clients receive their receipts by email. You may opt to include a complimentary customized message card with your order. 

YOUR QUESTIONS AND CONCERNS 

We, at Yann Couvreur, appreciate your patronage and strive to uphold the highest standards. Any inquiries may be addressed to client services by phone at XXX-XXX-XXXX or by email at the following address: EMAIL HERE. For requests regarding return or exchange of products, a replacement product, or a refund, please provide client services with a photograph and detailed description of your inquiry. Doing so will allow us to better serve you and future clients. Please see our Terms of Sale for more specific information regarding